{"source":"book","style":"apa","contributors": [{"function":"author","last":"Steiner","first":"Sarah","middle":"K"},{"function":"author","last":"Madden","first":"M","middle":"Leslie"} ],"pubtype": {"main": "pubnonperiodical"},"pubnonperiodical": {"title":"The desk and beyond : next generation reference services","publisher":"Association of College and Research Libraries","city":"Chicago","year":"2008"},"datasource":"/z-wcorg/","datasource":"http://www.worldcat.org","oclc":"191865684","isbn":"9780838909645 0838909647"}