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Destroying sanctuary : the crisis in human service delivery systems

Author: Sandra L Bloom; Brian J Farragher
Publisher: Oxford ; New York : Oxford University Press, 2011.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Describes what happens to human service delivery programs under the impact of unrelenting stress and multiple losses. Many social services of every size, shape, and variety are collapsing under over thirty years of system fragmentation even while public costs have escalated dramatically. The authors propose a framework for creating truly trauma-informed services.
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Document Type: Book
All Authors / Contributors: Sandra L Bloom; Brian J Farragher
ISBN: 9780195374803 0195374800 9780199977918 0199977917
OCLC Number: 598304997
Description: xxvii, 414 pages ; 25 cm
Contents: Human service organizations: dead or alive? --
"I gotta get out of this place": workplace stress as a threat to public health --
When terror becomes a way of life --
Parallel processes and trauma-organized systems --
Lack of safety: recurrent stress and organizational hyperarousal --
Loss of emotional management --
Organizational learning disabilities and organizational amnesia --
Miscommunication, conflict, and organizational alexithymia --
Authoritarianism, disempowerment, and learned helplessness --
Punishment, revenge, and organizational injustice --
Unresolved grief, reenactment, and decline --
Restoring sanctuary: organizations as living, complex adaptive social systems.
Responsibility: by Sandra L. Bloom, Brian Farragher.

Abstract:

This groundbreaking work outlines a vision for transforming our mental health and social service systems by addressing the deeply rooted organizational trauma that has come to define the very systems  Read more...

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"Health care and human services have become commodities, and caregivers are forced into a factory system where productivity has nothing to do with patient care. This volume forms the diagnosis; we Read more...

 
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