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Destroying sanctuary : the crisis in human service delivery systems

Author: Sandra L Bloom; Brian J Farragher
Publisher: Oxford ; New York : Oxford University Press, 2011.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Describing what happens to human service delivery programs under the impact of unrelenting stress and multiple losses. Many social services of every size, shape, and variety are collapsing under over thirty years of system fragmentation even while public costs have escalated dramatically.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bloom, Sandra L., 1948-
Destroying sanctuary.
Oxford ; New York : Oxford University Press, 2011
(DLC) 2010012021
(OCoLC)598304997
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sandra L Bloom; Brian J Farragher
ISBN: 9780199705436 0199705437
OCLC Number: 670231973
Description: 1 online resource (xxvii, 414 pages)
Contents: Human service organizations : dead or alive? --
"I gotta get out of this place" : workplace stress as a threat to public health --
When terror becomes a way of life --
Parallel processes and trauma-organized systems --
Lack of safety : recurrent stress and organizational hyperarousal --
Loss of emotional management --
Organizational learning disabilities and organizational amnesia --
Miscommunication, conflict, and organizational alexithymia --
Authoritarianism, disempowerment, and learned helplessness --
Punishment, revenge, and organizational injustice --
Unresolved grief, reenactment, and decline --
Restoring sanctuary : organizations as living, complex adaptive social systems.
Responsibility: by Sandra L. Bloom, Brian Farragher.

Abstract:

Describing what happens to human service delivery programs under the impact of unrelenting stress and multiple losses. Many social services of every size, shape, and variety are collapsing under over thirty years of system fragmentation even while public costs have escalated dramatically.

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"Health care and human services have become commodities, and caregivers are forced into a factory system where productivity has nothing to do with patient care. This volume forms the diagnosis; we Read more...

 
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