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Dialogue mapping : building shared understanding of wicked problems

Author: E Jeffrey Conklin
Publisher: Chichester, England ; Hoboken, NJ : Wiley, ©2006.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

In contrast to the use of agendas and restrictive structures, dialogue mapping is a facilitation technique that allows the intelligence and learning of the group to emerge naturally. Each participant  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: E Jeffrey Conklin
ISBN: 0470017686 9780470017685
OCLC Number: 318389206
Description: xix, 242 p. : il. ; 23 cm
Contents: Preface. Acknowledgements. Part I. Chapter 1: Wicked Problems and Social Complexity. Chapter 2: Building Shared Understanding. Chapter 3: The Dialogue Mapping Experience. Part II. Chapter 4: IBIS: A Tool for All Reasons. Chapter 5: The Dialogue Mapping Listening Cycle. Part III. Chapter 6: Question Types. Chapter 7: Three Moves of Discourse. Chapter 8: Limits of Dialogue Mapping. Chapter 9: Decisions, Decisions. Appendix. References. Index.
Responsibility: Jeffrey Conklin.
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