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Difficult conversations : how to discuss what matters most

Author: Douglas Stone; Sheila Heen; Bruce Patton
Publisher: London : Penguin , 2010.
Edition/Format:   Print book : EnglishView all editions and formats
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Written by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to  Read more...

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Document Type: Book
All Authors / Contributors: Douglas Stone; Sheila Heen; Bruce Patton
ISBN: 0670883395 9780670883394 9780143118442 0143118447
OCLC Number: 940806950
Description: XXXIII, 315 s. : ill.
Responsibility: Douglas Stone, Bruce Patton, Sheila Heen.

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