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Difficult people : how to deal with them

Author: Robert M Bramson
Publisher: West Des Moines, Iowa : White Leopard Video, ©1989.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Database:WorldCat
Summary:
Learn techniques to identify, understand and cope with six types of difficult people: the hostile aggressives, complainers, silent/unresponsives, know-it-all experts and the super agreeables.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Robert M Bramson
OCLC Number: 20513696
Description: 1 videocassette (38 min.) : sd., col. ; 1/2 in.
Responsibility: by Robert M. Bramson.

Abstract:

Learn techniques to identify, understand and cope with six types of difficult people: the hostile aggressives, complainers, silent/unresponsives, know-it-all experts and the super agreeables.

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