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Difficult people : how to deal with them

Author: Robert M Bramson; Business Advantage Inc.; White Leopard Video.
Publisher: West Des Moines, Iowa : Business Advantage, Inc., [1997?]
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Database:WorldCat
Summary:
Presents techniques to identify, understand and cope with seven types of difficult people: the hostile aggressive, the complainer, the silent/unresponsive, super agreeables, expert know-it-all, and the indecisive.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Robert M Bramson; Business Advantage Inc.; White Leopard Video.
OCLC Number: 41921195
Notes: Developed by Robert M. Bramson.
Produced by White Leopard Video in 1989.
Description: 1 videocassette (38 min.) : sd., col. ; 1/2 in.
Details: VHS.
Responsibility: a production of White Leopard Video.

Abstract:

Presents techniques to identify, understand and cope with seven types of difficult people: the hostile aggressive, the complainer, the silent/unresponsive, super agreeables, expert know-it-all, and the indecisive.

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