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Divide or conquer : How great teams turn conflict into strength

Author: Diana McLain Smith
Publisher: New York : Portfolio, 2008
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
How relationships among leaders determine the success or failure of any organization No one would dispute the idea that relationships matter in business. Yet despite their obvious importance, they remain largely a mystery. Why do some conflicts get resolved quickly while others lead to permanent animosity? Why do some relationships grow stronger over time, others more fragile? Diana McLain Smith argues that most of  Read more...
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Document Type: Book
All Authors / Contributors: Diana McLain Smith
ISBN: 1591842042 9781591842040
OCLC Number: 473953442
Description: 290 s.
Contents: Introduction --
The life and death of a relationship --
The anatomy of a relationship --
The key to resilience --
Disrupt patterns of interaction --
Reframe how you see each other --
Revise what you "know" to be true --
Focus the change effort --
Choose the right change strategy --
Motivate change. Coda : relational sensibilities --
Sensibilities for a change

Abstract:

How relationships among leaders determine the success or failure of any organization No one would dispute the idea that relationships matter in business. Yet despite their obvious importance, they remain largely a mystery. Why do some conflicts get resolved quickly while others lead to permanent animosity? Why do some relationships grow stronger over time, others more fragile? Diana McLain Smith argues that most of us never even think about our relationships, at least not until they get into troubleaand by then it may be too late. Convinced that others have attitude problems, we focus on getting them to change. But that never works; it just convinces our colleagues that weare the source of the problem. What we need to change, Smith argues, are the patterns of interaction between us. Smith shows us how to build work relationships that are flexible and strong enough to survive the toughest challenges. She draws on fascinating case studies, especially the Steve Jobs/John Sculley meltdown, which nearly destroyed Apple in the 1980s. This book will break the myth that relationships are too mysterious to decode and too difficult to change. It offers powerful tools that can help anyone, from new recruits to CEOs

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