Robert Reid; John Elliot; Michael Darlow
|描述：||1 videocassette (VHS) (27 min.) : sound, color ; 1/2 in. + 1 briefcase booklet (40 pages), 1 videodiscussion leader's guide (12 pages)|
|责任：||by John Elliot ; producer, Robert Reid ; director, Michael Darlow.|
A training film which tells the story of a young clerk who is promoted, unprepared, for her first supervisory job; of the mess she gets herself and her team into; and of how, with proper instruction and support, she gets out of it.