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Effective apology : mending fences, building bridges, and restoring trust

Author: John Kador
Publisher: San Francisco. : Berrett-Koehler Publishers, 2009.
Series: A BK business book
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: John Kador
ISBN: 1576759016 9781576759011
OCLC Number: 703215976
Description: 1 online resource (273 Seiten).
Series Title: A BK business book
Responsibility: John Kador.

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