skip to content
Effective crisis communication : moving from crisis to opportunity Preview this item
ClosePreview this item
Checking...

Effective crisis communication : moving from crisis to opportunity

Author: Robert R Ulmer; Timothy L Sellnow; Matthew W Seeger
Publisher: Thousand Oaks : SAGE Publications, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
This book provides readers with practical advice on how to effectively manage and overcome a crisis. The authors offer guidelines for taking the many challenges that crisis present and turning those challenges into opportunities.--[book cover].
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert R Ulmer; Timothy L Sellnow; Matthew W Seeger
ISBN: 1412914183 1412914191 9781412914185 9781412914192
OCLC Number: 63808146
Description: xiii, 197 pages : illustrations ; 23 cm
Contents: Ch. 1. Defining crisis communication --
Ch. 2. Lessons on managing crisis uncertainty --
Ch. 3. Lessons on effective crisis communication --
Ch. 4. Lessons on effective crisis leadership --
Ch. 5. Examples of success and failure in industrial accidents --
Ch. 6. Examples of success and failure during outbreaks of food-borne illness --
Ch. 7. Examples of success and failure in response to terrorism --
Ch. 8. Examples of success and failure during natural disasters --
Ch. 9. Learning through failure --
Ch. 10. Risk communication --
Ch. 11. Responding to the ethical demands of crisis --
Ch. 12. Crisis as inspiring renewal to a new normal.
Other Titles: Crisis communication
Responsibility: Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger.
More information:

Abstract:

Offers the reader practical advice on how to effectively manage and overcome a crisis. This book provides guidelines for taking the many challenges that crises present and turning those challenges  Read more...

Reviews

Editorial reviews

Publisher Synopsis

"Effective Crisis Communication highlights the importance and consequences of effective "processes" - or lack of - in its coverage of corporate and public-sector successes and failures in dealing Read more...

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.

Similar Items

Related Subjects:(4)

User lists with this item (1)

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/63808146> # Effective crisis communication : moving from crisis to opportunity
    a schema:CreativeWork, schema:Book ;
    library:oclcnum "63808146" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/cau> ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/792799145#Place/thousand_oaks> ; # Thousand Oaks
    schema:about <http://dewey.info/class/658.477/e22/> ;
    schema:about <http://id.worldcat.org/fast/870174> ; # Communication in management
    schema:about <http://id.worldcat.org/fast/870217> ; # Communication in organizations
    schema:about <http://id.worldcat.org/fast/908500> ; # Emergency management
    schema:about <http://id.worldcat.org/fast/883617> ; # Crisis management
    schema:alternateName "Crisis communication" ;
    schema:bookFormat bgn:PrintBook ;
    schema:contributor <http://viaf.org/viaf/16295862> ; # Timothy Lester Sellnow
    schema:contributor <http://viaf.org/viaf/62952592> ; # Matthew Wayne Seeger
    schema:copyrightYear "2007" ;
    schema:creator <http://viaf.org/viaf/107276640> ; # Robert R. Ulmer
    schema:datePublished "2007" ;
    schema:description "This book provides readers with practical advice on how to effectively manage and overcome a crisis. The authors offer guidelines for taking the many challenges that crisis present and turning those challenges into opportunities.--[book cover]."@en ;
    schema:description "Ch. 1. Defining crisis communication -- Ch. 2. Lessons on managing crisis uncertainty -- Ch. 3. Lessons on effective crisis communication -- Ch. 4. Lessons on effective crisis leadership -- Ch. 5. Examples of success and failure in industrial accidents -- Ch. 6. Examples of success and failure during outbreaks of food-borne illness -- Ch. 7. Examples of success and failure in response to terrorism -- Ch. 8. Examples of success and failure during natural disasters -- Ch. 9. Learning through failure -- Ch. 10. Risk communication -- Ch. 11. Responding to the ethical demands of crisis -- Ch. 12. Crisis as inspiring renewal to a new normal."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/792799145> ;
    schema:inLanguage "en" ;
    schema:name "Effective crisis communication : moving from crisis to opportunity"@en ;
    schema:productID "63808146" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/63808146#PublicationEvent/thousand_oaks_sage_publications_2007> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/792799145#Agent/sage_publications> ; # SAGE Publications
    schema:url <http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1823686&custom_att_2=simple_viewer> ;
    schema:url <http://catdir.loc.gov/catdir/toc/ecip068/2006004956.html> ;
    schema:workExample <http://worldcat.org/isbn/9781412914185> ;
    schema:workExample <http://worldcat.org/isbn/9781412914192> ;
    umbel:isLike <http://bnb.data.bl.uk/id/resource/GBA665133> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/63808146> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/792799145#Agent/sage_publications> # SAGE Publications
    a bgn:Agent ;
    schema:name "SAGE Publications" ;
    .

<http://id.worldcat.org/fast/870174> # Communication in management
    a schema:Intangible ;
    schema:name "Communication in management"@en ;
    .

<http://id.worldcat.org/fast/870217> # Communication in organizations
    a schema:Intangible ;
    schema:name "Communication in organizations"@en ;
    .

<http://id.worldcat.org/fast/883617> # Crisis management
    a schema:Intangible ;
    schema:name "Crisis management"@en ;
    .

<http://id.worldcat.org/fast/908500> # Emergency management
    a schema:Intangible ;
    schema:name "Emergency management"@en ;
    .

<http://viaf.org/viaf/107276640> # Robert R. Ulmer
    a schema:Person ;
    schema:birthDate "1969" ;
    schema:familyName "Ulmer" ;
    schema:givenName "Robert R." ;
    schema:name "Robert R. Ulmer" ;
    .

<http://viaf.org/viaf/16295862> # Timothy Lester Sellnow
    a schema:Person ;
    schema:birthDate "1960" ;
    schema:familyName "Sellnow" ;
    schema:givenName "Timothy Lester" ;
    schema:givenName "Timothy L." ;
    schema:name "Timothy Lester Sellnow" ;
    .

<http://viaf.org/viaf/62952592> # Matthew Wayne Seeger
    a schema:Person ;
    schema:birthDate "1957" ;
    schema:familyName "Seeger" ;
    schema:givenName "Matthew Wayne" ;
    schema:givenName "Matthew W." ;
    schema:name "Matthew Wayne Seeger" ;
    .

<http://worldcat.org/isbn/9781412914185>
    a schema:ProductModel ;
    schema:isbn "1412914183" ;
    schema:isbn "9781412914185" ;
    .

<http://worldcat.org/isbn/9781412914192>
    a schema:ProductModel ;
    schema:isbn "1412914191" ;
    schema:isbn "9781412914192" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.