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The effective health care supervisor

Author: Charles R McConnell
Publisher: Gaithersburg, Md. : Aspen Publishers, 1997.
Series: An Aspen publication
Edition/Format:   Print book : English : 4th edView all editions and formats
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Document Type: Book
All Authors / Contributors: Charles R McConnell
ISBN: 0834209861 9780834209862
OCLC Number: 37315215
Description: xv, 505 pages : illustrations ; 23 cm.
Contents: Pt. I. The Setting. Ch. 1. An Evolving Role in a Changing Environment. Ch. 2. Health Care: How Different from "Industry"? Ch. 3. The Nature of Supervision: Health Care and Everywhere. Ch. 4. Management and Its Basic Functions --
Pt. II. The Supervisor and Self. Ch. 5. Delegation and Empowerment: Forming Some Good Habits. Ch. 6. Time Management: Expanding the Day without Stretching the Clock. Ch. 7. Self-Management and Personal Supervisory Effectiveness --
Pt. III. The Supervisor and the Employee. Ch. 8. Interviewing: The Hazardous Hiring Process. Ch. 9. The One-to-One Relationship. Ch. 10. Leadership: Style and Substance. Ch. 11. Motivation: Intangible Forces and Slippery Rules. Ch. 12. Performance Appraisal: The Supervisor's Darkest Hour. Ch. 13. Criticism and Discipline: Guts, Tact, and Justice. Ch. 14. The Problem Employee and Employee Problems. Ch. 15. The Supervisor and the Human Resource Department --
Pt. IV. The Supervisor and the Task. Ch. 16. Decisions, Decisions. Ch. 17. Management of Change: Resistant --
Who, Me? Ch. 18. Communication: Not by Spoken Words Alone. Ch. 19. How to Conduct Effective Meetings. Ch. 20. Budgeting: The Annual Trauma. Ch. 21. Quality and Productivity: Sides of the Same Coin. Ch. 22. Methods Improvement: Making Work --
and Life --
Easier. Ch. 23. Reengineering and Reduction in Force. Ch. 24. Continuing Education: Your Employees and You. Ch. 25. The Supervisor and the Law. Ch. 26. Organizational Communication: Looking Up, Down, and Laterally. Ch. 27. Unions: Avoiding Them When Possible and Living with Them When Necessary.
Series Title: An Aspen publication
Responsibility: Charles R. McConnell.

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