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The effective health care supervisor
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The effective health care supervisor

Author: Charles R McConnell
Publisher: Sudbury, MA : Jones and Bartlett Publishers, ©2003.
Edition/Format:  Book : English : 5th edView all editions and formats
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Document Type: Book
All Authors / Contributors: Charles R McConnell
ISBN: 0763724971 9780763724979
OCLC Number: 51563241
Description: xv, 477 p. : ill. ; 26 cm.
Contents: Ch. 1. An evolving role in a changing environment --
Ch. 2. Health care: how different from "industry"? --
Ch. 3. The nature of supervision: health care and everywhere --
Ch. 4. Management and its basic functions --
Ch. 5. Delegation and empowerment: forming some good habits --
Ch. 6. Time management: expanding the day without stretching the clock --
Ch. 7. Self-management and personal supervisory effectiveness --
Ch. 8. Interviewing: start strong to recruit successfully --
Ch. 9. The one-to-one relationship --
Ch. 10. Leadership: style and substance --
Ch. 11. Motivation: intangible forces and slippery rules --
Ch. 12. Performance appraisal: cornerstone of employee development --
Ch. 13. Criticism and discipline: guts, tact, and justice --
Ch. 14. The problem employee and employee problems --
Ch. 15. The supervisor and the human resource department --
Ch. 16. Ethics and ethical standards --
Ch. 17. Decisions, decisions --
Ch. 18. Management of change: resistance is where you find it --
Ch. 19. Communication: not by spoken words alone --
Ch. 20. How to arrange and conduct effective meetings --
Ch. 21. Budgeting: annual task and year-long implications --
Ch. 22. Quality and productivity: sides of the same coin --
Ch. 23. Teams, team building, and teamwork --
Ch. 24. Methods improvement: making work - and life - easier --
Ch. 25. Reengineering and reduction in force --
Ch. 26. Continuing education: your employees and you --
Ch. 27. The supervisor and the law --
Ch. 28. Organizational communication: looking up, down, and laterally --
Ch. 29. Unions: avoiding them when possible and living with them when necessary.
Responsibility: Charles R. McConnell.

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schema:description"Ch. 1. An evolving role in a changing environment -- Ch. 2. Health care: how different from "industry"? -- Ch. 3. The nature of supervision: health care and everywhere -- Ch. 4. Management and its basic functions -- Ch. 5. Delegation and empowerment: forming some good habits -- Ch. 6. Time management: expanding the day without stretching the clock -- Ch. 7. Self-management and personal supervisory effectiveness -- Ch. 8. Interviewing: start strong to recruit successfully -- Ch. 9. The one-to-one relationship -- Ch. 10. Leadership: style and substance -- Ch. 11. Motivation: intangible forces and slippery rules -- Ch. 12. Performance appraisal: cornerstone of employee development -- Ch. 13. Criticism and discipline: guts, tact, and justice -- Ch. 14. The problem employee and employee problems -- Ch. 15. The supervisor and the human resource department -- Ch. 16. Ethics and ethical standards -- Ch. 17. Decisions, decisions -- Ch. 18. Management of change: resistance is where you find it -- Ch. 19. Communication: not by spoken words alone -- Ch. 20. How to arrange and conduct effective meetings -- Ch. 21. Budgeting: annual task and year-long implications -- Ch. 22. Quality and productivity: sides of the same coin -- Ch. 23. Teams, team building, and teamwork -- Ch. 24. Methods improvement: making work - and life - easier -- Ch. 25. Reengineering and reduction in force -- Ch. 26. Continuing education: your employees and you -- Ch. 27. The supervisor and the law -- Ch. 28. Organizational communication: looking up, down, and laterally -- Ch. 29. Unions: avoiding them when possible and living with them when necessary."
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