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Effective multi-unit leadership : local leadership in multi-site situations

Author: Chris Edger
Publisher: Farnham, Surrey, England : Gower ; Burlington, VT : Ashgate, ©2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Land-based multi-unit service enterprises face significant economic disruption at the present time. A pivotal actor in these organisations is the Multi-Unit Leader (MUL) - otherwise known as District, Area or Regional Manager. Given inherent challenges and their complex positional space, how do effective MULs optimise performance? In his book, Effective Multi-Unit Leadership - full of up-to-date case studies - Chris  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Edger, Chris.
Effective multi-unit leadership.
Farnham, Surrey, England : Gower ; Burlington, VT : Ashgate, ©2012
(DLC) 2012011076
(OCoLC)782128033
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Chris Edger
ISBN: 9781409424338 1409424332
OCLC Number: 809044623
Description: 1 online resource (xxii, 304 pages) : illustrations
Contents: Contents: Part I Context of the Multi-Unit Enterprise: Introduction; Strategic responses to disruption. Part II Activities: Activities and issues. Part III Behavioural Practices: Generating commitment; Ensuring control; Implementing change. Part IV Characteristics: Personal characteristics; Conclusions; Bibliography; Index.
Responsibility: Chris Edger.

Abstract:

There is a growing recognition of the increasing importance of 'local leadership' practice within multi-unit service contexts. This book looks at that key managerial cohort in the retail, hospitality  Read more...

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'For decades we have focused on what makes top leaders successful. [Chris] Edger has taken us to a different level and focuses on "leading from the middle". It is not the strategies that are Read more...

 
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