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Effective organisational communication : perspectives, principles and practices

Author: Richard Blundel; Kate Ippolito
Publisher: Harlow, England : FT Prentice Hall, 2008.
Edition/Format:   Print book : English : 3. edView all editions and formats
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This text provides an accessible and critical introduction to the nature and development of communication skills within a management context. Clearly written, with a two-part format, the text offers  Read more...

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Document Type: Book
All Authors / Contributors: Richard Blundel; Kate Ippolito
ISBN: 9780273713753 0273713752
OCLC Number: 475817638
Description: xxvi, 417 s
Contents: 1 Perspectives on communication PART I PRINCIPLES OF COMMUNICATION2 Breaking barriers: communication in practice3 Using words: verbal communication4 Making pictures: non-verbal communication5 Developing arguments: persuasive communication6 Establishing a dialogue: interactive communication7 Making connections: organisational communicationPART II COMMUNICATION IN PRACTICE8 Letters, e-mail and text messages9 Reports, briefing papers and summaries10 Advertisements, promotions, news releases and exhibitions11 Interviews, questioning and listening12 Presentations and audio-visual technologies13 Meetings, teams and negotiations14 Communication in perspective
Responsibility: Richard Blundel, Kate Ippolito.

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