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Effective utility management : a primer for water and wastewater utilities.

Author: United States. Environmental Protection Agency.
Publisher: [Washington, D.C.] : [U.S. Environmental Protection Agency], [2008]
Edition/Format:   eBook : Document : National government publication : EnglishView all editions and formats
Database:WorldCat
Summary:
This publication distills the experiences of a group of leaders in water and wastewater utility management into a framework intended to help utility managers identify and address their most pressing needs through a customized, incremental approach that is relevant to the day-to-day challenges utilities face. Water and wastewater utilities across the country are facing many common challenges, including rising costs,  Read more...
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Details

Material Type: Document, Government publication, National government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: United States. Environmental Protection Agency.
OCLC Number: 302270522
Notes: Title from title screen (viewed on Feb. 9, 2009).
"June 2008."
Description: 45 pages : digital, PDF file
Details: Mode of access: Internet from the EPA web site. Address as of 2/9/09: http://www.epa.gov/waterinfrastructure/pdfs/tools_si_watereum_primerforeffectiveutilities.pdf; current access available via PURL.
Contents: 1. Effective utility management --
2. Ten attributes of effectively managed water sector utilities --
3. Keys to management success --
4. Where to begin --
5. Utility measures --
6. Utility management resources --
7. For more information --
Appendix A: Definitions --
Appendix B: Self assessment --
Appendix C: Attribute-related water utility measures.

Abstract:

This publication distills the experiences of a group of leaders in water and wastewater utility management into a framework intended to help utility managers identify and address their most pressing needs through a customized, incremental approach that is relevant to the day-to-day challenges utilities face. Water and wastewater utilities across the country are facing many common challenges, including rising costs, aging infrastructure, increasingly stringent regulatory requirements, population changes, and a rapidly changing workforce. Effective utility management can help utilities respond to both current and future challenges and support utilities in their common mission of being successful 21st century service providers.

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