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Eleven conditions for excellence : the IBM total quality improvement process

Author: Ray F Boedecker
Publisher: Boston, Mass. : American Institute of Management, ©1989.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Ray F Boedecker
ISBN: 0935517022 9780935517026
OCLC Number: 20809433
Description: xi, 461 pages : illustrations ; 30 cm
Responsibility: Ray F. Boedecker.

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