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Emotion management in the workplace

Author: Sharon C Bolton
Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2005.
Series: Management, work and organisations.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Annotation The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical approach and labor-process orientation. It will appeal to students of organizational studies, gender studies,  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bolton, Sharon C., 1960-
Emotion management in the workplace.
Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2005
(DLC) 2004054296
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sharon C Bolton
ISBN: 0230005659 9780230005655 9780333990179 033399017X 1280282657 9781280282652
OCLC Number: 559942154
Description: 1 online resource (x, 190 pages).
Series Title: Management, work and organisations.
Responsibility: Sharon C. Bolton.
More information:

Abstract:

Annotation The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical approach and labor-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at the undergraduate and postgraduate levels.

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