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Emotional labour in health care : the unmanaged heart of nursing

Author: Catherine Theodosius
Publisher: London ; New York : Routledge, 2008.
Series: Critical studies in health and society.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Based on original empirical research and narratives from nurses, this book introduces the concept of emotional labour and its historical and political context. It provides an original, but easily recognisable typology, and emphasizes that it is a complex emotion that drives emotional labour within the healthcare setting.
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Document Type: Book
All Authors / Contributors: Catherine Theodosius
ISBN: 0415409535 9780415409537 0415409543 9780415409544 0203894952 9780203894958
OCLC Number: 184963077
Description: xiv, 232 pages : illustrations ; 24 cm.
Contents: Emotion management and emotional labour : the work of Arlie Russell Hochschild --
Emotional labour in health care --
Emotion and cognition --
Synthesising Darwin and Freud with interactionist theory --
Emotion and personal and social identity --
The emotional field --
Therapeutic emotional labour --
Instrumental emotional labour --
Collegial emotional labour --
Reflexive emotion management.
Series Title: Critical studies in health and society.
Responsibility: Catherine Theodosius.
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Abstract:

Do nurses still care? Based on original empirical research, this book delves into personal accounts of nurses' emotion expressions and experiences as they emerge from everyday nursing practice, and  Read more...

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'[This book] should be widely read by all those who are interested in the subject of emotion at the workplace...Her book is quite invaluable to a wide range of audiences from trainee nurses to Read more...

 
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