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Emotional literacy in criminal justice : professional practice with offenders

Author: Charlotte Knight
Publisher: Houndmills : Palgrave Macmillan, 2014.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Emotions remain largely invisible in the management of criminal justice practice. This book seeks to uncover some of the underground emotional work of practitioners and make visible the impact of both positive and negative emotions, which play a crucial role in practitioner-offender relationships. Exploring how practitioners understand, regulate and work with emotion, Knight argues that the 'soft skills' of emotion  Read more...
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Document Type: Book
All Authors / Contributors: Charlotte Knight
ISBN: 9781137273208 1137273208
OCLC Number: 897993615
Description: vi, 222 p. ; 24 cm
Contents: Introduction: the Challenge of Uncovering and Using Emotions in Criminal Justice --
Emotions and Criminal Justice --
Diversity, Power and Emotions --
Values: Positive and Negative Emotional Control in Work with Offenders --
Developing Emotional Literacy in Practitioners --
Building Relationships with Offenders --
Using Emotional Literacy to Manage Risk and Change in Offenders --
Emotions in Organizations --
Strategies for Sustaining Emotional Literacy in the Workplace --
Conclusion.
Responsibility: Charlotte Knight.

Abstract:

Examining the emotional practices of workers within the criminal justice system, this book argues that emotions can have both positive and negative impacts on practice, but are largely ignored in  Read more...

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"In this path-breaking study Charlotte Knight integrates research data and explanatory theories in order to cast fresh light on the operation of emotions in the criminal justice system. She focuses Read more...

 
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