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The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership

Author: David Caruso; Peter Salovey
Publisher: San Francisco : Jossey-Bass, ©2004.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
"We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: David Caruso; Peter Salovey
ISBN: 0787970719 9780787970710
OCLC Number: 53970816
Description: xxi, 294 pages : illustrations ; 24 cm
Contents: Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint --
Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills --
Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions --
Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager --
Appendix 1: Assessing your emotional style --
Appendix 2: Emotional blueprint --
Appendix 3: Further reading and updates.
Other Titles: Emotional skills of leadership
Responsibility: David R. Caruso, Peter Salovey.
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Abstract:

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work,  Read more...

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?Emotions are a human asset. Caruso and Salovey show you how to increase your return on that asset. This is a marvelous work helping to legitimize emotions in the workplace.? ?Richard E. Boyatzis, Read more...

 
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