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Emotions in the workplace : research, theory, and practice

Author: Neal M Ashkanasy; Charmine E J Härtel; W J Zerbe
Publisher: Westport, Conn. : Quorum Books, 2000.
Edition/Format:   Book : EnglishView all editions and formats
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Genre/Form: Aufsatzsammlung
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Neal M Ashkanasy; Charmine E J Härtel; W J Zerbe
ISBN: 1567203647 9781567203646
OCLC Number: 43246097
Description: xii, 313 p. : ill. ; 25 cm.
Contents: Emotions in the workplace : research, theory, and practice / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe --
Organizational behavior as emotion management / Willem Mastenbroek --
Affective events-emotions matrix : a classification of work events and associated emotions / John Basch, Cynthia D. Fisher --
Doing justice to workplace emotion / Russell Cropanzano ... [et al.] --
Commentary : The nature of emotions in organizations / Wilfred J. Zerbe, Charmine E.J. Härtel, Neal M. Ashkanasy --
Powerful emotions : the vicious cycle of social status positions and emotions / Larissa Z. Tiedens --
Gendering emotions, gendering teams : construction of emotions in self-managing teamwork / Marjukka Ollilainen --
Commentary : Emotions as an organizing principle / Charmine E.J. Härtel, Wilfred J. Zerbe --
Owning up or opting out : the role of emotions and identities in issue ownership / Michael G. Pratt, Jane E. Dutton --
Affective, behavioral, and cognitive acceptance of feedback : individual difference moderators / Lonna J. Anderson, Robert G. Jones --
Affective reactions to physical appearance / Anat Rafaeli, Avraham N. Kluger --
Commentary : Emotions as mediators and moderators / Wilfred J. Zerbe, Charmine E.J. Härtel --
The organizational culture of a street kid agency : understanding employee reactions to pressures to feel / Jeffrey Karabanow --
Catching fire without burning out : is there an ideal way to perform emotion labor? / Susan M. Kruml, Deanna Geddes --
Emotional dissonance and employee well-being / Wilfred J. Zerbe --
Commentary : Reconciling research findings / Charmine E.J. Härtel, Wilfred J. Zerbe --
Transformational leadership as management of emotion : a conceptual review / Neal M. Ashkanasy, Barry Tse --
The importance of job characteristics to emotional displays / Ronald H. Humphrey --
Shame and work / Christian F. Poulson II --
Commentary : Emerging research agendas / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe.
Responsibility: edited by Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe ; foreword by Blake Ashforth.

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