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Empowered people satisfy customers : strategies for leaders : lessons from the Canada Awards for Business Excellence winners

Author: Catharine G Johnston; Carolyn R Farquhar; Conference Board of Canada. Organizational Effectiveness Research Group.; Canada Awards for Business Excellence.
Publisher: Ottawa : Conference Board of Canada, 1992.
Series: Report (Conference Board of Canada), 92-92-DF.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Catharine G Johnston; Carolyn R Farquhar; Conference Board of Canada. Organizational Effectiveness Research Group.; Canada Awards for Business Excellence.
ISBN: 0887632246 9780887632242
OCLC Number: 30768700
Notes: Cover title.
"A Conference Board of Canada report from the Organizational Effectiveness Research Group."
Description: ix, 68 pages : illustrations ; 28 cm.
Series Title: Report (Conference Board of Canada), 92-92-DF.
Responsibility: by Catharine G. Johnston and Carolyn R. Farquhar.

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