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An empowering approach to managing social service organizations

Author: Donna Hardina
Publisher: New York : Springer, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"The ground-breaking text establishes an empowerment-oriented management approach for creating successful social service organizations. Graduate students as well as professionals will gain insight into the inner workings of a successful organization and become familiar with management best-practices and the skills necessary to effectively lead and empower staff in the nonprofit arena."--Jacket.
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Additional Physical Format: Online version:
Empowering approach to managing social service organizations.
New York : Springer, ©2007
(OCoLC)607857244
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Donna Hardina
ISBN: 0826138152 9780826138156
OCLC Number: 70071053
Description: xvi, 443 pages : illustrations ; 24 cm
Contents: Ch. 1. Introduction --
Ch. 2. Theories for organizational management : toward the development of an empowering approach --
Ch. 3. Values and ethics for management practice --
Ch. 4. The structure of social service organizations : where and how do people find help? --
Ch. 5. Creating decision-making partnerships with staff and clientele : the role of boards and committees --
Ch. 6. Program design : increasing service quality and access --
Ch. 7. The culturally competent organization --
Ch. 8. Administrative leadership --
Ch. 9. Increasing employee motivation : promoting the psychological empowerment of workers --
Ch. 10. Team building and collaboration --
Ch. 11. Advocacy for improvement in services and policies.
Responsibility: Donna Hardina [and others].
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Abstract:

Presenting an empowerment-oriented approach, this how-to guide covers the innovations and theories needed to manage and create a successful social service organization. It tackles important issues  Read more...

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