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The encouraging the heart workbook, revised edition

Author: James M Kouzes; Barry Z Posner
Publisher: San Francisco, Calif. : Pfeiffer, ©2011.
Edition/Format:   eBook : Document : English : Rev. edView all editions and formats
Summary:

Getting things done in today's workplace is hard work. The climb to the top is demanding and long.

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: James M Kouzes; Barry Z Posner
ISBN: 9780470876831 0470876832
OCLC Number: 815521499
Notes: Title from title screen.
Description: 1 online resource
Contents: Introduction. 1 How to Use This Workbook. 2 The Seven Essentials of Encouraging the Heart. 3 Set Clear Standards. 4 Expect the Best. 5 Pay Attention. 6 Personalize Recognition. 7 Tell the Story. 8 Celebrate Together. 9 Set the Example. 10 Moving Forward. Appendix: Ideas for Encouraging the Heart. Notes. Acknowledgments. About the Authors.
Responsibility: James M. Kouzes, Barry Z. Posner.

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