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Engagement : transforming difficult relationships at work

Author: Lee G Bolman; Joan V Gallos
Publisher: Hoboken : Wiley, 2016.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
"Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bolman, Lee G.
Engagement.
Hoboken : Wiley, 2016
(DLC) 2016000660
(OCoLC)945121342
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Lee G Bolman; Joan V Gallos
ISBN: 1119150884 9781119150886 9781119150893 1119150892
OCLC Number: 946705810
Description: 1 online resource
Contents: Introduction SURE Rules of Engagement How to use this book Part I Reality Chapter 1 The Choice Chapter 2 The Boss Chapter 3 A Single Step Interlude 1 Coping with Bullies PART II Beginnings are everything Chapter 4 The Motley Crew Chapter 5 The Ally Chapter 6 SOS Interlude 2 Managing the Boss PART III Complex Characters Chapter 7 Madison Chapter 8 Data Chapter 9 Under-performing Interlude 3 Learning with Tenacity PART IV The Plot Thickens Chapter 11 Clarity Chapter 12 Checking it Twice Chapter 13 Production Interlude 4 Leading with Purpose PART V Fix or Fold Chapter 14 Sales Chapter 15 A Warning from Michael Chapter 16 Hate Your Boss? Chapter 17 In Sheep's Clothing Chapter 18 Fire your star? Chapter 19 Back to the Boss Interlude 5 Push On? Move out? PART VI Teamwork Chapter 20 The Game Plan Interlude 6 A SURE Tour de Force PART VII A HAPPY ENDING? Chapter 21 The New Boss Epilogue The SURE Route to Success: Engagement The SURE Principles: Remember the Basics Conclusion The Skills of Engagement Tutorial Stop, Look, and Learn Unhook Revise the Script Engage --
Evolve or Exit Notes Index.
Responsibility: Lee G. Bolman, Joan V. Gallos.
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Abstract:

Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team.  Read more...

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