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Enhancing internal communication : using negotiation to resolve conflict

Author: Urban Libraries Council.
Publisher: [S.l.] : Produced by Holtman Co. for the Urban Libraries Council, ©1996.
Series: Enhancing communication series; Library staff development series, course 7 / Urban Libraries Council.
Edition/Format:   VHS video : VHS tape   Visual material : English
Database:WorldCat
Summary:
Designed for use in small groups, this video on using negotiation to resolve conflict focuses on understanding conflict, management styles, and using negotiation and other conflict resolution strategies.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Urban Libraries Council.
ISBN: 1885251114 9781885251114
OCLC Number: 35832976
Notes: "This video has been developed in conjunction with the facilitation outline. To enhance the learning experiences of staff, present the video with the recommended group discussions and problem-solving activities."
"Supported by a grant from the W.K. Kellogg Foundation."
Description: 1 videocassette (21 min.) : sd., col. ; 1/2 in. + 1 facilitation guide (67 leaves ; 28 cm.) + participant handouts and evaluation forms.
Details: VHS format.
Series Title: Enhancing communication series; Library staff development series, course 7 / Urban Libraries Council.
Other Titles: Using negotiation to resolve conflict
Responsibility: Urban libraries Council.

Abstract:

Designed for use in small groups, this video on using negotiation to resolve conflict focuses on understanding conflict, management styles, and using negotiation and other conflict resolution strategies.

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