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The EQ edge : emotional intelligence and your success

Author: Steven Stein; Howard E Book
Publisher: Mississauga, Ont. : Jossey-Bass, ©2011.
Edition/Format:   eBook : Document : English : 3rd edView all editions and formats
Summary:
REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Stein, Steven (Steven J.).
EQ edge.
Mississauga, Ont. : Jossey-Bass, ©2011
(OCoLC)707818051
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Steven Stein; Howard E Book
ISBN: 9780470952665 0470952660
OCLC Number: 754642725
Description: 1 online resource (xiv, 354 pages) : illustrations
Contents: Praise --
About EQ-i 2.0 --
Introduction --
Part I. : The EQ Explosion --
1. : Exploring Emotional Intelligence --
Redefining Intelligence and Achievement --
What Are the Differences between IQ and EQ --
A Brief History of Emotional Intelligence --
What About Cognitive Intelligence --
Comparing IQ and EQ --
What Are the Building Blocks of EQ --
This Book and the EQ-i 2.0 --
Can I Really Enhance My EQ --
Does It Matter Whether You're Emotionally Smart or Dumb --
The Importance of Emotional Intelligence in the Business World. 2. : The Airport and the ABCDEsFlight Canceled --
The ABCDEs --
Changing Hot Feelings to Cool Feelings --
The Major Musts and the Absolute Shoulds --
Tune in to What Your Body Is Telling You --
A Happy Ending --
Part II. : The Self-Perception Realm --
3. : Emotional Self-Awareness --
Know Thyself --
The Boss as Despot --
Addressing the "Boss as Despot" --
Self-Awareness Gone Missing in Action --
Become Aware of Others' Reactions to Your Behavior --
Know Your "Ouch Points" --
Exercises --
Self-Assessment --
Self-Assignments --
4. : Self-Regard --
Self-Regard Is Not Self-Esteem --
Like Yourself, Warts and All. Don't Bite Off More Than You Can ChewExercises --
Self-Assessment --
Self-Assignments --
5. : Self-Actualization --
Set Action-Oriented Goals --
Do What You Love --
Let Your Internal Light Shine --
Live Life to the Fullest --
Strike a Balance --
Exercises --
Self-Assessment --
Self-Assignments --
Part III. : The Self-Expression Realm --
6. : Emotional Expression --
How Self-Awareness Plays Out in the Public Eye --
Expression of Authentic and Congruent Emotions --
Expression of Non-Congruent Emotions --
Exercises --
7. : Independence --
The Buck Stops with You --
Be Decisive --
Pursue New Interests. Making Your Work Decisions WorkExercises --
Self-Assessment --
Self-Assignments --
8. : Assertiveness --
What Is Meant by Assertiveness --
Assertiveness Is Not Aggression --
Using Assertiveness at Work --
Overcoming Passiveness and Passive-Aggressive Behavior --
Indirect Assertiveness --
The Benefits of Assertiveness --
Exercises --
Self-Assessment --
Self-Assignments --
Part IV. : The Interpersonal Realm --
9. : Interpersonal Relationships --
Key Skills for Better Relationships --
Making and Keeping Friends --
Exercises --
Self-Assessment --
Self-Assignments --
10. : Empathy --
What Empathy Is Not. Put Emotions on HoldAsk Excavating Questions --
Focus on the Other's Subjective Perspective --
Exercises --
Self-Assessment --
Self-Assignments --
11. : Social Responsibility --
The Queen of Hearts --
Corporate Social Responsibility --
Helping Others Helps Yourself --
Seinfeld and the Good Samaritan --
Exercises --
Self-Assessment --
Self-Assignments --
Part V. : The Decision-Making Realm --
12. : Reality Testing --
Be Objective --
Don't Fear the Worst ... --
... But Take off Those Rose-Colored Glasses --
Exercises --
Self-Assessment --
Self-Assignments --
13. : Problem Solving --
Six Steps for Solving Problems. Externalize, Visualize, and Simplify.
Responsibility: Steven J. Stein, Howard E. Book.

Abstract:

What is the formula for success at your job? As a spouse? A parent? This book shows you how the dynamic of emotional intelligence works. It helps you determine which personnel are the right fit for  Read more...

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