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The essential Deming : leadership principles from the father of quality management

Author: W Edwards Deming; Joyce Nilsson Orsini
Publisher: New York : McGraw-Hill, ©2013.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:

Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual  Read more...

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Document Type: Book
All Authors / Contributors: W Edwards Deming; Joyce Nilsson Orsini
ISBN: 9780071790222 0071790225
OCLC Number: 793223411
Description: x, 326 p. : ill. ; 24 cm.
Contents: The world is being ruined by best efforts (best efforts without guidance lead to failure) --
Quality is made in the boardroom (only top management can make the decisions necessary to assure quality) --
By what method? (how can we bring about improvement?) --
There is no such thing as instant pudding (deming's 14 points for management) --
A system must be managed (people are part of the system) --
There is no substitute for knowldege (information is not knowledge) --
Management is prediction (statistical thinking is required) --
What happened in Japan?
Responsibility: by W. Edwards Deming ; edited by Joyce Nilsson Orsini.

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