Find a copy in the library
Finding libraries that hold this item...
|All Authors / Contributors:||
W Edwards Deming; Joyce Nilsson Orsini
|Description:||x, 326 p. : ill. ; 24 cm.|
|Contents:||The world is being ruined by best efforts (best efforts without guidance lead to failure) --
Quality is made in the boardroom (only top management can make the decisions necessary to assure quality) --
By what method? (how can we bring about improvement?) --
There is no such thing as instant pudding (deming's 14 points for management) --
A system must be managed (people are part of the system) --
There is no substitute for knowldege (information is not knowledge) --
Management is prediction (statistical thinking is required) --
What happened in Japan?
|Responsibility:||by W. Edwards Deming ; edited by Joyce Nilsson Orsini.|