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The essential Deming

Author: W Edwards Deming; Massachusetts Institute of Technology. Center for Advanced Engineering Study.
Publisher: Cambridge, Mass. : MIT Center for Advanced Engineering Study, ©1991.
Edition/Format:   Video : Videocassette   Visual material : EnglishView all editions and formats
Database:WorldCat
Summary:
Instruction for management on how to commit to a course of improvement of quality in American services and production.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: W Edwards Deming; Massachusetts Institute of Technology. Center for Advanced Engineering Study.
OCLC Number: 23442135
Description: 4 videocassettes (179 min.) : sound, color ; 1/2 in. + 1 program guide
Contents: Mod. 1. Introduction --
Mod. 2. Chain reaction of quality --
Mod. 3. Common and special causes of trouble --
Mod. 4. 14 points for management --
Mod. 5. Uses of control charts --
Mod. 6. New principles of training and supervision --
Mod. 7. Diseases and obstacles --
Mod. 8. Quality and productivity in service organizations --
Mod. 9. Quality and the consumer.
Responsibility: W. Edwards Deming.

Abstract:

Instruction for management on how to commit to a course of improvement of quality in American services and production.

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