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The essential guide to workplace mediation & conflict resolution : rebuilding working relationships
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The essential guide to workplace mediation & conflict resolution : rebuilding working relationships

著者: Nora Doherty; Marcelas Guyler
出版商: London ; Philadelphia : Kogan Page, 2008.
丛书: Gale virtual reference library
版本/格式:   电子图书 : 文献 : 英语查看所有的版本和格式
提要:
Examines the nature, process, uses and skills for employing and using mediation. Explores what mediation is and how it can be successfully applied to resolve issues.
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类型/形式: Electronic books
附加的形体格式: Print version:
Doherty, Nora.
Essential guide to workplace mediation & conflict resolution.
London ; Philadelphia : Kogan Page, 2008
(DLC) 2007047479
(OCoLC)181517449
材料类型: 文献, 互联网资源
文件类型: 互联网资源, 计算机文档
所有的著者/提供者: Nora Doherty; Marcelas Guyler
ISBN: 9780749454302 074945430X 9780749450199 0749450193 661138622X 9786611386221
OCLC号码: 237006868
描述: 1 online resource (x, 196 p.) : ill.
内容: So what exactly is workplace mediation? --
An example of a breakdown in a workplace relationship: Wendy and Mark --
Just how does mediation work? --
Finding your way around conflict resolution: what is special about mediation? --
How mediation can be used within organizations --
Workplace mediation for teams --
Team mediation and group dynamics --
Introducing mediation into your workplace: mediation providers, personnel policies and mediation practice in the organization --
Case studies of workplace mediation between two employees --
Case studies of workplace mediation with teams --
Case studies of workplace mediation for boardroom conflicts --
Why do conflicts arise? Some universal, individual and interpersonal models --
Why and how should managers respond to conflict? --
The philosophy of mediation and the business of empowerment --
'Beyond mediation': the culture of mediation and organizational development.
丛书名: Gale virtual reference library
其他题名: Essential guide to workplace mediation and conflict resolution
责任: Nora Doherty & Marcelas Guyler.
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