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| 类型/形式: | Electronic books |
|---|---|
| 附加的形体格式: | Print version: Doherty, Nora. Essential guide to workplace mediation & conflict resolution. London ; Philadelphia : Kogan Page, 2008 (DLC) 2007047479 (OCoLC)181517449 |
| 材料类型: | 文献, 互联网资源 |
| 文件类型: | 互联网资源, 计算机文档 |
| 所有的著者/提供者: |
Nora Doherty; Marcelas Guyler |
| ISBN: | 9780749454302 074945430X 9780749450199 0749450193 661138622X 9786611386221 |
| OCLC号码: | 237006868 |
| 描述: | 1 online resource (x, 196 p.) : ill. |
| 内容: | So what exactly is workplace mediation? -- An example of a breakdown in a workplace relationship: Wendy and Mark -- Just how does mediation work? -- Finding your way around conflict resolution: what is special about mediation? -- How mediation can be used within organizations -- Workplace mediation for teams -- Team mediation and group dynamics -- Introducing mediation into your workplace: mediation providers, personnel policies and mediation practice in the organization -- Case studies of workplace mediation between two employees -- Case studies of workplace mediation with teams -- Case studies of workplace mediation for boardroom conflicts -- Why do conflicts arise? Some universal, individual and interpersonal models -- Why and how should managers respond to conflict? -- The philosophy of mediation and the business of empowerment -- 'Beyond mediation': the culture of mediation and organizational development. |
| 丛书名: | Gale virtual reference library |
| 其他题名: | Essential guide to workplace mediation and conflict resolution |
| 责任: | Nora Doherty & Marcelas Guyler. |
| 更多信息: |
摘要:
Quality Improvement In Adult Vocational Education and Training examines models for quality assessment and improvement in adult vocational education and training and is an essential resource for learning providers.
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