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Essential interviewing : a programmed approach to effective communication

Author: D R Evans; et al
Publisher: Belmont, CA : Brooks/Cole, 2010.
Edition/Format:   Book : English : 8th edView all editions and formats
Database:WorldCat
Summary:

Placing emphasis on the three major stages of interviewing: exploration, clarification and action, this title offers students a programmed-learning model of interviewing that has successfully trained  Read more...

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Genre/Form: Programmed instruction
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: D R Evans; et al
ISBN: 9780840034717 0840034717 9780840034724 0840034725 9780840034731 0840034733
OCLC Number: 695539027
Description: xvi, 344 p. : ill. ; 23 cm.
Contents: 1. Programming a Foundation for Learning. STAGE I: Listening and Exploration. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Integrating Your Exploration Skills. STAGE II: Clarification: Helping Clients to Clarify Their Experiences and Develop Goals. 7. Confronting. 8. Communicating Feeling and Immediacy. 9. Self-Disclosure. 10. Interpreting. STAGE III: Action: Helping Clients to Take Action. 11. Information Giving. 12. Structuring for Exploration, Clarification, and Action. 13. Enlisting Cooperation. STAGE IV: Effective Communication: Facilitating Clarification, Exploration, and Action. 14. Putting it All Together. Additional Resources. Index.
Responsibility: David R. Evans ... [et al.].
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1. Programming a Foundation for Learning. STAGE I: Listening and Exploration. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Integrating Your Read more...

 
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