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Establishing a virtual reference service : VRD training manual, LSSI's VRD (Virtual Reference Desk) software, service policies and guidelines, design and content of screens Preview this item
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Establishing a virtual reference service : VRD training manual, LSSI's VRD (Virtual Reference Desk) software, service policies and guidelines, design and content of screens

Author: Anne Grodzins Lipow; Steve Coffman
Publisher: Berkeley, CA : Library Solutions Press, ©2001.
Edition/Format:   Book : EnglishView all editions and formats
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Genre/Form: Handbooks, manuals, etc
Handbooks
Document Type: Book
All Authors / Contributors: Anne Grodzins Lipow; Steve Coffman
ISBN: 1882208307 9781882208302
OCLC Number: 46465789
Description: 1 volume (various pagings) : illustrations ; 29 cm
Other Titles: Virtual reference service
Responsibility: Anne Grodzins Lipow, Steve Coffman.

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