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Establishing a virtual reference service : VRS* training manual, LSSI's VRS (Virtual Reference Service)* software, service policies and guidelines, design and content of screens

Author: Anne Grodzins Lipow; Steve Coffman
Publisher: Berkeley, CA : Library Solutions Press, 2001.
Edition/Format:   Print book : English : Rev
Database:WorldCat
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Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Document Type: Book
All Authors / Contributors: Anne Grodzins Lipow; Steve Coffman
ISBN: 1882208307 9781882208302
OCLC Number: 48175090
Notes: "*Formerly called VRD (Virtual Reference Desk)."
"Updated August 2001."
Description: 1 volume (various pagings) : color illustrations ; 30 cm
Other Titles: Virtual reference service
VRS* training manual
Responsibility: Anne Grodzins Lipow, Steve Coffman.

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Primary Entity

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