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Etiquette rules! : a field guide to modern manners

Author: Nancy R Mitchell
Publisher: New York Wellfleet Press, 2017.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Has there ever been a time when courtesy and kindness are needed more? We need only follow the news, drive down a road, look around our communities, or visit a favorite social-media site to know there is an etiquette crisis. With rudeness rampant and civility on life support, it's time for each and every one of us to take a hard look at our behaviors to determine if we are contributing to the problem or helping to  Read more...
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Document Type: Book
All Authors / Contributors: Nancy R Mitchell
ISBN: 9781577151630 1577151631
OCLC Number: 1005900957
Notes: Includes index.
Description: vii, 215 pages : illustrations (chiefly colour) ; 22 cm
Contents: TABLE OF CONTENTS INTRODUCTION Chapter 1: YOUR PERSONAL BEST Creating and maintaining a brand First impressions Attire and appearance Clothes encounters Gauge in brain (formal vs. informal) Hygiene and grooming Posture Grammar Swearing/Offensive Language Timing Feedback My Space Wrap Up Chapter 2: PEOPLE SKILLS Connecting and building rapport Listening skills Dealing with difficult people Conversation Body Language Handshake and other greetings Introductions playbook Name Game Networking Etiquette Transgender Courtesy Disability Etiquette Chapter 3: YOUR WORLD Living with Manners Move-in Ready Manners Apartment/Condo/Co-op/Townhouse Living Single Family Homes Flag protocol Retail Rude Medical Office Manners Etiquette of Worship Parking Lots Chapter 4: FUN AND FITNESS Entertainment Theater/Performing Arts Movies Museums/Art Galleries/Historical Buildings Health and Fitness Gym Etiquette Swimming Pools/Beaches Country Clubs Salons and Spas Chapter 5: MANNERS HIT THE ROAD Getting There Airplanes Trains Cruises Subways Carpool Etiquette Hotel Hospitality B & B Polite Airbnb Chapter 6: CHANNELS OF COMMUNICATION Thank You Notes Business Letters Forms of Address Words of Condolence Grammar Review Chapter 7: GOING SOCIAL Cell Phone Courtesy Texting Social Media Facebook Twitter LinkedIn Instagram Chapter 8: BE OUR GUEST Invitations Party Playbook Host How-to Guest Guidelines Houseguest Handbook Gifts Party Protocol Receiving lines Name badges Escort cards Place cards Chapter 9: COURTESY GOES TO WORK Manners Go to Work Job Interview Etiquette You're Hired! Welcome Aboard Gender-Neutral Courtesy Elevator Etiquette Business Cards Meetings Manners Telephone Etiquette Checklist EZ Email Etiquette Chapter 10: DINING DECODED General Guidelines Tabletop Tour Dining Styles Restaurant Dining Servers Speak Up Customer Courtesy Management Manners Server Misdeeds Fast Food Finesse Food Service Glossary Quick Tipping Pointers Chapter 11: DOWN THE AISLE Determine Your Vision Timeline Save the Date Announcements Invitations Wedding Expenses Ceremony Reception Gifts Thank You Notes Sample Invitation Text RESOURCES
Responsibility: Nancy R. Mitchell.

Abstract:

Etiquette Rules! succinctly explains everything you need to know to successfully maneuver the world today; from properly serving high tea, to giving the perfectly tasteful toast.  Read more...

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"In a world where reading news headlines would have you believe it has gone to hell in a hand-basket, it is nice to see someone making the effort to uphold some common civility and manners which, Read more...

 
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