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Evaluating impact : evaluation and continual improvement for performance improvement practitioners

Author: Ingrid Guerra-López
Publisher: Amherst, Mass. : HDR Press, ©2007.
Series: HTP in action series, v. 6.
Edition/Format:   Print book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Ingrid Guerra-López
ISBN: 9781599960517 1599960516
OCLC Number: 76962803
Description: 172 pages : illustrations ; 22 cm.
Contents: Chapter 1. To Evaluate or Not to Evaluate --
Chapter 2. Planning and Alignment of Evaluation --
Chapter 3. The Data: Results and Measurable Indicators and Sources --
Chapter 4. The Methods: Data Collection Tools, Instrumentation, and Procedures --
Chapter 5. Analyzing Data: Analysis Techniques and Interpretation --
Chapter 6. Preparing and Delivering the Report: Now What? --
Chapter 7. Supporting Change and Continual Improvement --
References and Related Readings --
About this Series --
About the Author --
Last Page.
Series Title: HTP in action series, v. 6.
Responsibility: Ingrid Guerra-López.
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