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Evaluating the processes of neonatal intensive care : thinking upstream to improve downstream outcomes

Author: Joseph Schulman
Publisher: London : BMJ Books, 2004.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Joseph Schulman
ISBN: 9780727918338 0727918338
OCLC Number: 56188799
Description: ix, 150 pages : illustrations ; 22 cm
Contents: Pt. 1. Systems --
1. Systems and our work --
2. The work of the NICU --
3. Working with process mapping : an example --
4. Activity without value : muda --
5. Diagnostic testing and muda --
6. Needless complexity in our care processes --
7. More tools for "drilling down" --
Pt. 2. Data --
8. Measuring outcomes : what? How? --
9. Characterizing variation in our measurements --
10. Understanding variation in our measurements --
Pt. 3. Action --
11. Benchmarks and benchmarking --
12. Keeping track of what you decided to measure --
13. Change and people --
14. The gap is never closed completely --
App. A checklist of thinking about NICU outcomes research.
Responsibility: Joseph Schulman.

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