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Exceeding expectations : service tips & techniques to keep your customers coming back

Author: Philip Miller; Culinary Institute of America.
Series: ProChef training materials.
Edition/Format:   DVD video : EnglishView all editions and formats
Summary:
Provides a comprehensive lesson in the principles, standards, and practices that define outstanding service.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Philip Miller; Culinary Institute of America.
ISBN: 1583153306 9781583153307
OCLC Number: 216880834
Credits: Editors, Philip Miller, Skip Thela, Maria Renz.
Description: f41 videodiscs (79 min.) : sound, color ; 4 3/4 in.
Details: DVD.
Series Title: ProChef training materials.
Responsibility: producer/director, Philip Miller ; writers, Philip Miller [and others].[AV] IL9C [DVD].

Abstract:

Provides a comprehensive lesson in the principles, standards, and practices that define outstanding service.

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