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Excellence in business communication

Author: John V Thill; Courtland L Bovée
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, ©2007.
Edition/Format:   Print book : English : 7th edView all editions and formats
Summary:

For undergraduate business communication courses. Thill/Bovee, Excellence in Business Communication 7e, delivers an abundance of the most realistic model documents so your students can learn by  Read more...

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Genre/Form: Case studies
Additional Physical Format: Online version:
Thill, John V.
Excellence in business communication.
Upper Saddle River, N.J. : Pearson Prentice Hall, ©2007
(OCoLC)894798100
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: John V Thill; Courtland L Bovée
ISBN: 0131870769 9780131870765 0131991213 9780131991217
OCLC Number: 63277939
Notes: Various other multi-media instructional materials are available to supplement the text.
Description: 1 volume (various pagings) : color illustrations ; 28 cm
Contents: Checklists --
Preface --
Ch. 1. Communicating Successfully in an Organization --
Ch. 2. Understanding Business Communication --
Ch. 3. Communicating Interculturally --
Ch. 4. Communicating Through Technology --
Ch. 5. Planning Business Messages --
Ch. 6. Composing Business Messages --
Ch. 7. Revising Business Messages --
Ch. 8. Writing Direct Requests --
Ch. 9. Writing Routine, Good-News, and Goodwill Messages --
Ch. 10. Writing Bad-News Messages --
Ch. 11. Writing Persuasive Messages --
Ch. 12. Writing Short Reports --
Ch. 13. Planning Long Reports --
Ch. 14. Writing Long Reports --
Ch. 15. Writing Resumes and Application Letters --
Ch. 16. Interviewing for Employment and Following Up --
Ch. 17. Listening, Interviewing, and Conducting Meetings --
Ch. 18. Giving Speeches and Oral Presentations --
Appendix A. Format and Layout of Business Documents --
Appendix B. Documentation of Report Sources --
Appendix C. Fundamentals of Grammar and Usage --
Appendix D. Correction Symbols --
References --
Acknowledgments --
Indexes.
Responsibility: John V. Thill, Courtland L. Bovée.
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