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The executive guide to understanding and implementing the Baldrige criteria : improve revenue and create organizational excellence

Author: Denis Leonard; Mac McGuire
Publisher: Milwaukee, Wis. : ASQ Quality Press, ©2007.
Series: ASQ Quality Management Division economics of quality book series.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Case studies
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Denis Leonard; Mac McGuire
ISBN: 9780873897174 087389717X
OCLC Number: 123232177
Description: xxi, 120 pages : illustrations ; 23 cm.
Contents: Understanding Baldrige --
Financial impact of the Baldrige criteria --
Other aspects of the Baldrige criteria --
Implementing the Baldrige criteria --
Site visits and feedback reports --
Case studies --
Final thoughts.
Series Title: ASQ Quality Management Division economics of quality book series.
Other Titles: Baldrige criteria
Responsibility: Denis Leonard, Mac McGuire.
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