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| Material Type: | Internet resource |
|---|---|
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
John Baschab; Jon Piot |
| ISBN: | 9780470095218 0470095210 |
| OCLC Number: | 76481373 |
| Description: | xxiv, 647 p. : ill. ; 24 cm. |
| Contents: | pt. 1. The effective IT organization. The IT dilemma -- IT ineffectiveness sources and causes -- IT costs -- IT scope and strategy -- pt. 2. Managing the IT department. The IT organization -- The CIO -- IT standards -- IT operations and infrastructure -- IT problem management -- Application management -- IT human resource -- Vendor selection -- Vendor management and outsourcing -- pt. 3. Senior executive IT management. Business communications -- IT budgeting and cost management -- Risk management and decision making -- Demand management and project prioritization -- Performance measurement -- IT governance -- IT toolkit. |
| Responsibility: | John Baschab, Jon Piot ; foreword by Nicholas G. Carr. |
| More information: |
Abstract:
This book is a practical, comprehensive roadmap for IT professionals and consultants on running a cost-effective and efficient IT department. Readers will find expert advice on managing the department, leadership roles, IT effectiveness, human resource issues, sourcing, costs and budgeting, vendors, technical direction, and more.
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