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The executive's guide to information technology

Autor: John Baschab; Jon Piot
Editora: Hoboken, N.J. : John Wiley & Sons, ©2007.
Edição/Formato   Livro : Inglês : 2nd edVer todas as edições e formatos
Base de Dados:WorldCat
Resumo:
"The Executive's Guide to Information Technology, Second Edition is a practical, comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate IT department. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively with specific policies, approaches, and tools for IT management functions."--BOOK JACKET.
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Detalhes

Tipo de Material: Recurso Internet
Tipo de Documento: Livro, Recurso Internet
Todos os Autores / Contribuintes: John Baschab; Jon Piot
ISBN: 9780470095218 0470095210
Número OCLC: 76481373
Descrição: xxiv, 647 p. : ill. ; 24 cm.
Conteúdos: pt. 1. The effective IT organization. The IT dilemma --
IT ineffectiveness sources and causes --
IT costs --
IT scope and strategy --
pt. 2. Managing the IT department. The IT organization --
The CIO --
IT standards --
IT operations and infrastructure --
IT problem management --
Application management --
IT human resource --
Vendor selection --
Vendor management and outsourcing --
pt. 3. Senior executive IT management. Business communications --
IT budgeting and cost management --
Risk management and decision making --
Demand management and project prioritization --
Performance measurement --
IT governance --
IT toolkit.
Responsabilidade: John Baschab, Jon Piot ; foreword by Nicholas G. Carr.
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Resumo:

This book is a practical, comprehensive roadmap for IT professionals and consultants on running a cost-effective and efficient IT department. Readers will find expert advice on managing the  Ler mais...

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