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The executive's guide to information technology

Author: John Baschab; Jon Piot
Publisher: Hoboken, N.J. : Wiley, cop. 2007.
Edition/Format:   Print book : English : 2. edView all editions and formats
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Document Type: Book
All Authors / Contributors: John Baschab; Jon Piot
ISBN: 9780470095218 0470095210
OCLC Number: 938046793
Description: xxiv, 647 s. : ill.
Contents: Pt. 1. The effective IT organization. The IT dilemma --
IT ineffectiveness sources and causes --
IT costs --
IT scope and strategy --
pt. 2. Managing the IT department. The IT organization --
The CIO --
IT standards --
IT operations and infrastructure --
IT problem management --
Application management --
IT human resource --
Vendor selection --
Vendor management and outsourcing --
pt. 3. Senior executive IT management. Business communications --
IT budgeting and cost management --
Risk management and decision making --
Demand management and project prioritization --
Performance measurement --
IT governance --
IT toolkit.
Responsibility: John Baschab, Jon Piot.

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