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Les exigences de management de l'ISO 9001 : la qualité de service

Author: Michel Bellaïche; Association française de normalisation.
Publisher: Saint-Denis La Plaine [France] : AFNOR, ©2002.
Series: Collection À savoir, 10.
Edition/Format:   Print book : FrenchView all editions and formats
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Document Type: Book
All Authors / Contributors: Michel Bellaïche; Association française de normalisation.
ISBN: 212505020X 9782125050207
OCLC Number: 56746177
Description: 36 p.
Series Title: Collection À savoir, 10.
Responsibility: Michel Bellaïche.

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Primary Entity

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   library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/18253253#Place/saint_denis_la_plaine_france> ; # Saint-Denis La Plaine France
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/gestion_de_la_qualite> ; # gestion de la qualité
   schema:about <http://dewey.info/class/658.5/e21/> ;
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/assurance_qualite_normes> ; # Assurance qualité--Normes
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/gestion_de_la_qualite_normes_de_la_serie_iso_9000> ; # gestion de la qualité--normes de la série ISO 9000
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/qualite_controle_guides_manuels_etc> ; # Qualité--Contrôle--Guides, manuels, etc
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   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/qualite_de_service> ; # Qualité de service
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/norme_iso_9001> ; # Norme ISO 9001
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/certification> ; # Certification
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/normes_iso_9000> ; # Normes ISO 9000
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/services_qualite_controle> ; # Services--Qualité--Contrôle
   schema:about <http://experiment.worldcat.org/entity/work/data/18253253#Topic/certification_normes_de_la_serie_iso_9000> ; # certification--normes de la série ISO 9000
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   schema:datePublished "2002" ;
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