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The experience economy : work is theatre & every business a stage

Author: B Joseph Pine; James H Gilmore
Publisher: Boston : Harvard Business School Press, ©1999.
Edition/Format:   eBook : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Pine, B. Joseph.
Experience economy.
Boston : Harvard Business School Press, ©1999
(DLC) 98033202
(OCoLC)40467346
Material Type: Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: B Joseph Pine; James H Gilmore
ISBN: 0585061610 9780585061610 9780875848198 0875848192
OCLC Number: 42855487
Description: 1 online resource (xii, 254 pages) : illustrations
Contents: Preview Step Right Up --
Welcome to the Experience Economy --
Setting the Stage --
The Show Must Go On --
Get Your Act Together --
Experiencing Less Sacrifice --
Intermission A Refreshing Experience --
Work Is Theatre --
Performing to Form --
Now Act Your Part --
The Customer Is the Product --
Finding Your Role in the World --
Encore Exit, Stage Right.
Responsibility: B. Joseph Pine II, James H. Gilmore.

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