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F1rst among equals : how to manage a group of professionals

Author: Patrick J McKenna; David H Maister
Publisher: New York : Free Press, ©2002.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

In this guide to managing in professional environments, two consultants show professional group managers lacking formal authority how to lead colleagues to peak performance. It deals with topics such  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Patrick J McKenna; David H Maister
ISBN: 0743225511 9780743225519
OCLC Number: 49548284
Description: xxix, 290 pages : illustrations ; 24 cm
Contents: Clarify Your Role: How, exactly, do you add value as a group leader? --
Confirm Your Mandate: Is there an explicit agreement about your rights and responsibilities? --
Build Relationships--One at a Time: What are the key skills you must have? --
Dare to Be Inspiring: Do you know how to inspire people? --
Coaching the Individual --
Win Permission to Coach: How do you get people to accept your guidance? --
Listen to Build Rapport: Do people think you are a good listener? --
Deal Differently with Different People: How can you understand and respond to people's differences? --
Help Underperformers: How can you be useful to those who need assistance? --
Tackle the Prima Donnas: How do you deal with difficult people? --
Build Support for Change: How do you get people to buy into the need for change? --
Coaching the Team --
Clarify Group Goals: Does your group have specific, clearly articulated, shared objectives? --
Develop Your Group's Rules of Membership: What do members of your group owe to each other? --
Build Team Trust: What gets group members to trust each other? --
Throw Down a Challenge: Has your group selected an exciting challenge? --
Energize Your Meetings: What are good meeting disciplines? --
Give Recognition: How do you acknowledge accomplishments? --
Resolve Interpersonal Conflicts: What do you do when team members fall out? --
Deal with Your Crises: How do you respond to dramatic events? --
Building for the Future --
Nurture Your Juniors: How do you deal with your junior staff? --
Integrate New People: How do you ensure the success of new hires? --
Control Your Group's Size: How do you respond to the problems of size? --
Measure Group Results: How do you measure your group's success? --
Why Bother?: Why would you want to do all this?
Other Titles: First among equals
Responsibility: Patrick J. McKenna, David H. Maister.
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Regis McKennaauthor of "Total Access, Real Time," and "Relationship Marketing"This book is a unique combination of good business, understanding of people, and applied wisdom. Jim Shafferauthor of Read more...

 
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