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|Additional Physical Format:||Print version:
Wiggins, Jane M.
Facilities managers desk reference.
Chichester, West Sussex : John Wiley & Sons, 2014
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
Jane M Wiggins
|ISBN:||9781118462935 1118462939 9781118462928 1118462920 1306426669 9781306426664|
|Description:||1 online resource.|
|Contents:||Facilities Manager's Desk Reference; Copyright; Contents; List of Abbreviations; Introduction; 1 History of Facilities Management; 1.1 Origins of facilities management; 1.2 A brief history of FM; 1960s era; 1970s era; 1980s era; 1990s era; 2000s era; 2010s era; 1.3 Growth of the FM profession; International Facility Management Association (IFMA); FM in the UK; Association of Facilities Managers (AFM); Institute of Facilities Management (IFM); British Institute of Facilities Management (BIFM); Facilities Management Association (FMA); EuroFM; Global FM; Asset Skills; 1.4 Defining FM. International Facility Management Association (IFMA)Association of Facilities Managers (AFM); Strathclyde Centre for Facilities Management (CFM); Chartered Institute of Building (CIOB); Royal Institution of Chartered Surveyors (RICS); British Institute of Facilities Management (BIFM); Broad definition; Professional management; A supporting role; Control of non-core activities; A business enabler; 1.5 Development of FM; Market size; Measurement of FM market; Market growth; 1.6 Trends; 1.7 FM standard; 2 Key Drivers of FM; 2.1 The business organisation; 2.2 Demand and supply; 2.3 Roles of FM. 2.4 Drivers of FM2.5 Champion of end-user; 2.6 Flexibility in office space; 2.7 A recruitment differentiator; 2.8 Scope of services; 2.9 Impact of work space on productivity; 2.10 The virtual office; 2.11 Technology systems integration; 2.12 Building designs; 2.13 Financial performance; 2.14 Ownership of the property; 2.15 Value added; 2.16 Service Profit Chain; 2.17 FM's contribution; 2.18 Performance measurement; 2.19 Performance Indicators; 2.20 Benchmarking; 2.21 Future trends; 3 Activities in FM; 3.1 Introduction; 3.2 Facilitation of services and information; 3.3 Management functions. 3.4 Premises and building management3.5 Business support services; 3.6 Scope and extent of FM activities and services; 4 Delivering FM --
FM Strategy; 4.1 Introduction; 4.2 Business strategy; 4.3 Identifying the needs; 4.4 Benefits of a strategic approach; 4.5 Strategic analysis; 4.6 Determining factors; 4.7 Premises policy; 4.8 Facilities audit; 4.9 Audit process; 4.10 Awareness; 4.11 Space audit; 4.12 Audit stage 1 --
fact finding; 4.13 Audit stage 2 --
further investigation; 4.14 Audit benefits; 4.15 Developing Solutions; 4.16 Strategy implementation; 4.17 FM strategy models. 4.18 In-house or self-perform4.19 Single or packaged services; 4.20 'Bundled' services; 4.21 Total or integrated facilities management; 4.22 Managing agent; 4.23 Private Finance Initiative (PFI); 4.24 Corporate PFI; 4.25 Special purpose vehicles (SPVs); 5 Outsourcing; 5.1 Introduction; 5.2 Multi-service contracts; 5.3 Best Value (BV); 5.4 Longer contracts; 5.5 Integrated FM solutions; 5.6 Benefit analysis; 5.7 Intelligent client; 5.8 FM outsourcing models; 5.9 Selection process; What are the corporate objectives?; What are the implications?; What are the risks?; The service specification.
|Responsibility:||Jane M. Wiggins.|