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Feedback toolkit : 16 tools for better communication in the workplace, second edition

Author: Rick Maurer
Publisher: Boca Raton, Fla. : CRC Press, ©2011.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Database:WorldCat
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Guidelines for giving and receiving feedback.

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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Rick Maurer
ISBN: 9781439877111 1439877114 9781439877036 1439877033 9781439877104 1439877106 9781439884584 1439884587
OCLC Number: 796014259
Description: 1 online resource
Contents: Using the Toolkit About Feedback When Feedback Works What Gets in the Way General Guidelines Applying the Guidelines The Importance of Dialogue Tools for Giving Feedback Learning from Mistakes A "What Are We Doing" Meeting Expectations for Exchange Project Debriefing How's Our Team Doing? Management by Wandering Around Positive Feedback for Teams Conducting a Performance Review Acid Bath Feedback Providing Feedback as a Mentor Open-Book Management Tools for Receiving Feedback Preparing to Receive Feedback Guidelines for Receiving Feedback Don't Forget SARA (Surprise, Anger, Rationalization, Acceptance) Feedback from Staff Feedback from Your Boss Feedback from Peers Feedback from a Coach Feedback from Questionnaires
Other Titles: 16 tools for better communication in the workplace
Sixteen tools for better communication in the workplace
Responsibility: Rick Maurer.
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Praise for the Bestselling First Edition: ... a well-organized guide for creating open and honest communication in the workplace. This clearly written book is like having your own personal coach Read more...

 
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