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The field guide to understanding human error

Auteur : Sidney Dekker
Éditeur : Aldershot, England ; Burlington, VT : Ashgate, ©2006.
Édition/format :   Livre imprimé : EnglishVoir toutes les éditions et tous les formats
Base de données :WorldCat
Résumé :
When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few  Lire la suite...
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Format – détails additionnels : Online version:
Dekker, Sidney.
Field guide to understanding human error.
Aldershot, England ; Burlington, VT : Ashgate, ©2006
(OCoLC)750765912
Type d’ouvrage : Ressource Internet
Format : Book, Internet Resource
Tous les auteurs / collaborateurs : Sidney Dekker
ISBN : 0754648257 9780754648253 0754648265 9780754648260 9781283994552 1283994550
Numéro OCLC : 64427408
Notes : Revised edition of: The field guide to human error investigations / Sidney Dekker 2002.
Description : xv, 236 pages : illustrations ; 23 cm
Contenu : 1. The Bad Apple Theory --
2. The New View of Human Error --
3. The Hindsight Bias --
4. Put Data in Context --
5. "They Should Have ..." --
6. Trade Indignation for Explanation --
7. Sharp or Blunt End? --
8. You Can't Count Errors --
9. Cause is Something You Construct --
10. What is Your Accident Model? --
11. Human Factors Data --
12. Build a Timeline --
13. Leave a Trace --
14. So What Went Wrong? --
15. Look into the Organization --
16. Making Recommendations --
17. Abandon the Fallacy of a Quick Fix --
18. What about People's Own Responsibility? --
19. Making Your Safety Department Work --
20. How to Adopt the New View --
21. Reminders for in the Rubble.
Responsabilité : Sidney Dekker.
Plus d’informations :

Résumé :

The old "Bad Apple Theory" of human error promotes the idea that a system is basically safe, with the exception of a few unreliable people. Breaking new ground beyond its successful predecessor, The  Lire la suite...

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Synopsis de l’éditeur

Insightful, useful, refreshing. A must-read for anyone tired of the "old view" of human error'Boyd Falconer, University of New South Wales, Australia'It is accessible, practical, eminently readable Lire la suite...

 
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Top 5 Human Factors Recommended Reading

de kentblair (Utilisateur de WorldCat. Publication 2010-10-16) Excellent Permalien

Mr Dekker's books should be required reading for all accountable executives in high reliability organizations. Over 30 years as a continuous system improvement advocate, I have recently developed a "Recommended Reading" list for those who are new to the field of human factors and system safety. Dekker...
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