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A fight to the better end

Author: G Brian Jones; Linda Phillips-Jones
Publisher: Wheaton, IL : Victor Books, ©1989.
Edition/Format:   Print book : English
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Document Type: Book
All Authors / Contributors: G Brian Jones; Linda Phillips-Jones
ISBN: 0896936457 9780896936454
OCLC Number: 26928611
Description: 180 pages ; 22 cm
Contents: 1. Conflict: Get to Know It --
You Might Like It --
2. What Started This Conflic Anyway? --
3. Mishandling Interpersonal Conflicts --
The Errors We Can Make --
4. Features of the Better End Strategy --
5. Resolving Conflicts, Part I --
How to Begin --
6. Resolving Conflicts, Part II --
How to End the Negotiation --
7. Dealing with Organizational Conflict --
8. When Nothing Seems to Work --
9. Don't be Naive: Recognizing and Handling Unfair Tactics --
10. Healing the Effects of Damaging Conflicts --
11. Being an Agreeable Person without Being a Wimp --
Appendix: Checklist for the Better End Strategy.
Responsibility: G. Brian Jones, Linda Phillips-Jones.

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